Shipping costs may vary depending on your location and order weight. During checkout, you will be presented with several shipping options with prices so you can choose the most convenient and cost-effective solution for you.

Yes, we offer international shipping to several countries. Please note that delivery times and costs abroad may differ from delivery in Latvia. Please select your country during checkout and view available delivery options and prices.

Delivery times may vary depending on your location and the delivery method you choose. Orders in Latvia are usually delivered within 3-5 business days. International deliveries can take approximately 7-14 business days, depending on the destination. Please note that these are approximate delivery times - delays due to customs procedures or other unforeseen circumstances are possible.

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with the product you ordered, you can return it within 30 days of purchase, unless it was packaged according to a personalized order. The product must be unopened, unused and in its original packaging for the return to be successful. Detailed information about the return process can be found on our website in the Return Policy section.

Returning an item is easy – contact our customer support team with your order number and reason for return. We will provide you with step-by-step instructions on how to proceed. Please note that return shipping costs may be the responsibility of the customer, unless the return is due to an error on our part.

We apologize for any inconvenience caused if you have received a damaged or defective item. Please contact our customer support team immediately and we will help resolve the situation – arranging a replacement or refund if necessary.

Yes, ieber.lv offers a wide range of vegan and gluten-free products – from spices and snacks to healthy treats. We indicate the composition and special features in the product descriptions so that you can shop safely and consciously.

Many ieber.lv products are certified organic or grown naturally, without chemical additives. You will find products with the BIO label in specially designated categories and product descriptions, so you can choose clean and environmentally friendly nutrition.

For all products, you can choose the quantity you need – starting from 25 g and you will receive it in 1 package. If you want a specific packaging (for example, in 2 packages because you want to share with a friend), specify it in the order notes.

Our products are packaged in environmentally friendly, recyclable or reusable packaging. In Cēsis, Pļavas iela 13, you can also come with your own container and shop without packaging.

To maintain quality, we recommend storing products in a dry, cool, and dark place – preferably in glass or metal containers with a tightly closed lid.

Most of the products in the online store are also available in the ieber.lv packaging-free store in Cēsis, Pļavas Street 13. If you want a specific product, we recommend that you reserve it in advance, because for example, the products shown in the Gifts section are packaged upon order, individually for each customer.